Privacy policy

Privacy Policy

At Footza, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing address
Order Information: Products purchased, order history, payment method (payment details are processed securely by third-party providers)
Technical Information: IP address, browser type, device information, pages visited, and time spent on our site

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Communicate with you about your orders, inquiries, or support requests
Improve our website, products, and customer experience
Send promotional emails or updates (only if you opt in)
Prevent fraud and ensure website security

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand how visitors use our site
Improve site performance and functionality

You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our store, such as:

Payment gateways
Shipping and logistics providers
Analytics tools (e.g., Google Analytics)

These third parties only receive the information necessary to perform their services and are required to protect your data. We are not responsible for the privacy practices of external websites or services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. All transactions are processed through secure systems, and sensitive payment data is handled directly by certified payment providers.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal data
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Store Name: Footza
Email: braagmart@gmail.com
Business Address: House No 59/6 sheet no 24 near faryal ground modal colony karachi, Karachi, 75100, PK